shutterstock_34113973Call Center Sales Training

Comprehensive training program that will reduce

your cost per acquisition

What will your team learn:

  • Understanding the call process
  • How to create a positive work area
  • Identifying the callers need
  • How to effectively and quickly screen people that they are able to help
  • Techniques to establish rapport
  • Creating standardized call “scripts”
  • How to handle caller objections

What will your team receive?

Call role playing

One on one coaching with live calls

Tools to Improve effectiveness of calls

Techniques to convert more calls to admits

Tools to Improve efficiency

Call monitoring and reporting

Plus much more!